Our service and support is the best. Before, during and after the sale, you can count on the experts at Kefid Machinery to provide the best service and support in the world – all over the world. You can count on us to help you make sure it is the right equipment for your precise needs.
Kefid Machinery strengthens communication with our clients, not only hoping to learn clients’ evaluation of our products, but also hoping to enter a new era of “leading people to consume and making them reassured”.Realize high efficiency and low costof the company, improve feedback speed of market, quicken technical innovation, ensure high quality and reduce production cost— we do all these to enable the clients to get more benefits and to seek more business opportunities in the market.We promise to create more values for you and the society.
We dispatch the experienced techncian to guide you installation and commissioning;
We dispatch the experienced technician to inspect and assess your machinery condition;
We offers efficient, cost-effective repair and rebuild services for you;
We offers technical support, to provide you with Process circuit evaluation.
1) Selecting equipment type;
2) Designing and fabricating the products in accordance with the special requirements of the clients;
3) Training technical personnel for our clients;
4) Providing construction and technology consultations or working out proper construction schemes for those new, special or difficult projects.
Services provided during the sale:
Respect our clients; present the clients with ease, relaxation and a surprise; devote ourselves to improve the total value of our clients.
1)Pre-check and accept products ahead of delivery;
2)help clients to draft solution.
Improve the added value of our products, and let the clients free from the using troubles:
1) Assisting the clients preparing for the first construction scheme;
2) Installing and testing the equipments;
3) Training the first-line operators on site;
4) Examining the equipment regularly;
5) Taking the initiatives to eliminate the failure(s) rapidly at site;
6) Distributing the guarantee fittings door-to-door;
7) Providing technical exchanging;
8 ) Providing maintenance for big items.